Gift Card Terms and Conditions


This Gift Card can be used to purchase tickets for productions at the Menier Chocolate Factory Theatre and for our West End transfers. This gift card is also redeemable in the Menier Chocolate Factory Restaurant. 


This Gift Card is valid for one year from the date of purchase. Any balance that remains on the Gift Card will not be valid after the card expiry date.


Gift Cards can be redeemed in person at the Menier Chocolate Factory, by phone through our Box Office on 020 7378 1713 or online at


Each purchase made using this Gift Card will reduce the balance available on the card until such time as the full value has been redeemed or until the card expires.


Gift Cards cannot be redeemed for cash, or used to purchase other Gift Cards.


Gift Cards cannot be refunded once purchased.  Lost or stolen Gift Cards cannot be replaced or refunded.


To check the remaining balance on a Gift Card, please contact our Box Office on 020 7378 1713 . Please have the Gift Card number ready in order to check the balance.